Q: How do I use my NEFCU MasterMoney debit card?

A: You can use your MasterMoney debit card as both a debit card for point-of-sale (POS) transactions and as an ATM card for withdrawals from your savings and checking accounts.

Q: When a machine asks me "credit" or "debit", which do I choose?

A: If you are at a POS terminal such as a department or grocery store, convenience store, or gas station, always choose "credit". You will need to sign the receipt for a credit transaction.

Q: So when do I need to choose "debit"?

A: The only time you should choose "debit" is if you are at a POS terminal that allows cash back and you want cash back. You will then be prompted to enter you personal identification number (PIN). If you don't want cash back, choose "credit". Remember that debit transactions may carry a fee imposed by an ATM/POS operator not holding your account, such as if you were to use an ATM machine owned by another financial institution. That financial institution may charge you a fee to use their ATM. Be sure to inquire about any and all related fees before choosing "debit" and entering your PIN.

Q: Is an ATM withdrawal a debit or credit transaction?

A: Withdrawals from ATM machines are debit transactions because the machine requires you to enter your PIN. With your MasterMoney debit card you can make withdrawals from both your savings and checking accounts. Your debit card can be used as a replacement for your ATM card.

Q: How soon after a "credit" purchase is my account debited?

A: Your account is immediately debited for both debit and credit transactions. All transactions are real time/on-line transactions. There is no grace period. Remember that transactions performed with your debit card may be subject to fees imposed by ATM/POS locations not owned or operated by NEFCU. Always inquire about fees before completing your transaction.